Fd999's Privacy Policy — Fully in Bengali

Welcome to fd999. As a trusted online betting platform in Bangladesh, we place the highest value on your privacy. This Privacy Policy Explains how fd999 collects, uses, and protects your personal information.

By using the fd999 website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This Privacy Policy has been developed in accordance with international data protection standards. fd999 follows GDPR (General Data Protection Regulation) guidelines and places user privacy above and beyond what is legally required.

Fd999 only collects information that is strictly necessary for delivering our services, maintaining security, and meeting legal obligations. We never collect data beyond what is needed.

In addition to information you voluntarily provide at registration, fd999 automatically collects certain technical data — such as your IP address and device type. This data is used solely for security and platform improvement purposes.

Fd999 collects your information only for specific, legitimate purposes. We never use your data beyond its original intent. A full list of how your data is used is provided below:

• Account Management: For registration, login, password recovery, and profile updates
• KYC Verification: To verify age and identity, as required by law
• Payment Processing: To process deposits and withdrawals
• Customer Support: To resolve your issues and complaints promptly
• Security Monitoring: To prevent fraud, money laundering, and cyber attacks
• Bonuses & Promotions: To send you relevant offers based on your preferences (where you have given consent)
• Legal Compliance: To meet regulatory requirements and comply with legal obligations
• Platform Improvement: Data analysis to improve user experience

Fd999 never sells or rents your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Providers: For payment processing via bKash, Nagad, Rocket, and others — only the necessary information is shared
• KYC Partner: Licensed third parties for identity verification — data is transferred in encrypted form
• Law Enforcement: In the case of a court order or legal obligation — fd999 is legally required to provide information to the relevant authorities
• Technology Service Provider: For server hosting and cloud services — under strict confidentiality agreements
• Anti-Fraud System: Fraud prevention software — anonymized data only

Data may be shared within the fd999 group solely to provide a consistent service experience. The same strict privacy standards apply in all such cases.

Fd999's website and mobile app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some features of fd999 from functioning properly.

Fd999 uses industry-leading technology and practices to protect your information. Our security framework operates across multiple layers, ensuring your data remains safe even if one layer is compromised.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted — bank-level security
• AES-256 Encryption: Sensitive data stored in the database is kept in encrypted form
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account
• Firewall & DDoS Protection: Servers are protected against cyber attacks
• Regular Security Audits: Regular system audits conducted by third-party experts
• Access Control: Only authorized personnel have access to your information
• Data Backup: Regular encrypted backups ensure uninterrupted service

Keep in mind, though — no system on the internet is 100% secure. While fd999 takes every measure to protect you, we encourage you to do your part: use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

Under fd999's Privacy Policy, you have full control over your personal information. You may exercise the following rights at any time:

To exercise these rights support@fd999.wsto send us an email. fd999 will respond to your request within 30 business days. In some cases, legal obligations may prevent the deletion of certain data — we will explain the reasons if that applies.

Fd999 does not retain your data longer than necessary. Retention periods are determined based on the type of data:

• Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law)
• Transaction Records: 7 Years — in accordance with financial regulatory guidelines
• KYC Documents: Up to 5 years after account closure
• Support Contact: 2 Years — for service quality improvement
• Browsing Logs: 3 Months — for security monitoring purposes
• Marketing Consent: Until consent is withdrawn

Fd999 strictly prohibits providing services to anyone under the age of 18. We take special precautions to protect the privacy of minors.

• Age is verified at registration and no one under 18 is permitted to open an account
• If identified as a minor, the account is immediately closed and any collected data is deleted
• Fd999 does not knowingly collect, store, or process any information from individuals under the age of 18
• If parents believe their child is using fd999, they should immediately support@fd999.wsto get in touch

Fd999 may update this Privacy Policy from time to time. We will notify you in advance of any material changes.

• You will be notified in advance of any significant changes via email or in-app notification
• The effective date of any change will always be stated at the top of this page
• Continued use of fd999 after a policy update constitutes acceptance of the new policy
• If you do not accept the updated policy, you may request to close your account

For any questions, concerns, or requests regarding this Privacy Policy, please contact fd999's data protection team:

• Email: support@fd999.ws
• Live Chat: Click the chat icon at the bottom right of the website
• Support Hours: 24 Hours, 7 Days a Week
• Response Time: Usually within 24 hours; up to 30 business days for complex matters